Benefit Plan Administrators (BPA) has completed our enhanced connectivity with CIGNA which provides direct access to care management systems, claim systems, and availability to many new CIGNA products.
New Identification Cards will be released today and tomorrow. The only material change is the group identification number. Please make sure all of your health plan members use the new BPA identification card for all provider claim submissions on March 1, 2021, and forward.
BPA will supply each employee with an electronic version of the cards and the cards will also be posted to BPA’s member portal for each member to view. Announcements will be posted on BPA’s phone system and website.
An insert will also be included with the cards instructing members to use the new card for claim submission on March 1, 2021 and forward.